UK Construction Parts offer spare parts for all makes of construction equipment and a large range of final drives and rubber tracks.

They include many different ranges of aftermarket and OEM parts including Excavator spare parts, dumper parts, JCB spare parts, final drives, mini digger parts and construction machinery and heavy equipment parts. They supply to retail customers throughout the UK and Europe and wholesale spares packages to dealers worldwide.

Business Support Facilitator Patrick Maynard had already registered the business for TALE when Mark Kent, Director, attended both parts of Enhancing your Operations and Processes in Ipswich in January 2020, delivered by fellow Business Support Facilitator Sian Dowell. During this time, Mark needed assistance and advice for his business; he had a lot of improvement opportunities and ambitions that he wanted to undertake as projects, but didn’t know where to start.

Collaboratively, Patrick and Sian advised Mark and supported him to do a TALE LITE grant application for an Operations and Processes Review package. He was able to engage with a consultant who could come into his business and review everything and help solve Mark’s questions relating to his projects. 40% grant funding was awarded towards this package.

Mark said:

“We are a small to medium sized business that had reached the limits of our own knowledge, keen to continue to develop the business and consolidate what we have done over the last 7 years we were actively looking for ideas and help.

We had built an online store and had our own eBay shop, both of which took many man hours to update and were performing badly. We had no joined up strategy for any of our office operations and processes.

With the help of Patrick and Sian we looked at options to bring us into the 21st century. I attended some great courses they offered and an excellent consultant was found who could help us do this. We are now working with them to implement changes. Already we have seen a three-fold increase in online sales and a reduction in time spent duplicating processes. I would recommend TALE and the Haven Gateway Partnership for anyone looking at the next steps in growing your business.”